Delta Intellicom

Protecting your Phone System from Hackers

Every so often, the news will tell us of a new case of hackers gaining access to private and sensitive information. Most often, we hear about these hacks taking place through computers and credit card machines. While these hacks are serious, it is also important to realize your business could be hac...

Storm Management through Telecommunication

While the summer months that bring the thunderstorms are behind us, the winter months are right around the corner. Winter months tend to bring snowfalls and ice, which can make working difficult. Power outages paired with treacherous commute conditions can make working a serious issue during the win...

The Harm in Used Phone Systems

Like many things today, phone systems can be purchased by businesses either brand new or used. However, when you purchase a car or home used you are given the chance to learn about its history. A car comes with a report on accidents and damage that has occurred over the years while it was in [&helli...

Updating your Phone System: What to Consider

Technology is constantly evolving, which means businesses are constantly working hard to keep up with the latest developments. Between new internet features, the latest applications, and even new phone services, businesses have a bevy of options to choose from when it comes to communication. One of ...

Should my Business Utilize Video Conferencing?

For many businesses, technology has created new ways for clients and staff members to conduct business. While some technology has been accepted with open arms, other forms of technology have been snubbed by business owners who prefer to handle their business in a more traditional way. However, these...

Using VoIP for a Multiple Location Business

Consistent quality is essential in running a successful business and having a high client retention rate. In order for clients to return and remain loyal to your business, your business must first provide them with a high quality service to start, and then keep up with that quality of service upon t...

VoIP and IP Telephony: Is there a Difference?

When it comes to telecommunication, there are several terms that can be confusing or interchanged depending on who you are talking to. One combination of these terms includes VoIP and IP telephony. While the terms are often interchangeable when used, it is important to understand the difference betw...

Using the Conference Phone for your Business

In today’s competitive business world, being able to effectively communicate with both your staff and your clients is a must. If this line of communication breaks down, your business will ultimately suffer the consequences. While many businesses have become solely dependent on email as effective c...

Do you Have Automated Attendants?

Ensuring your clients always feel as though they are being heard by your staff is a major step to take to help with client retention. As soon as clients feel as though they are being ignored, they will feel unwelcomed by your business and will begin to search for services elsewhere. However, the pro...

Wireless Networks and Small Business

When a small business is just starting out, owners are immediately looking for methods to promote productivity. Without productivity, a small business can fail before it even has a chance to begin. However, some business owners struggle when searching for ways to properly support and promote product...

Does my Business need Headsets?

Communication is a vital part of any business. Without effective and consistent communication, your business could begin to suffer, especially if it is fairly new. Most businesses choose to supply their staff with hand help phone devices for their office in order to receive and make calls on a day t...

The Importance of a Business Phone System

Small business owners are constantly looking for the latest ways to keep their customers and team members connected. Communication is an essential component of running a successful small business, and there are times when business owners aren’t sure how to accomplish successful communication. Inst...