Delta Intellicom

The Importance of a Business Phone System

While many might believe that a business phone system is no longer relevant, others remain loyal to the business phone system because they are aware of its importance. While technology has provided us with new ways to communicate over the past few years, a business phone system is still a vital comp...

All about VoIP

VoIP is a commonly used and heard term used within the telecommunication industry. As you learn about how telecommunication can affect and benefit your business, you will probably hear the term used often. However, some business owners are unsure of what the term means and what it can do for their b...

Business Phone Etiquette

Like any face to face meeting, a business phone call is essential to having a thriving company. On the occasion that you aren’t able to meet with a client in person, a phone call will have to do. However, a lack of business phone etiquette could mean a poor business call. It is important to [&hell...

Benefiting from Telecommuting

As technology continues to grow and expand, businesses are able to offer their staff members’ new options within the workplace. Some companies are beginning to offer double monitors for work; others are creating bigger break rooms for relaxation. In today’s society, more and more companies are a...

Choosing your Business Number

Your business number is an essential component to your business. Without a main business number, new clients or customers will be unsure as to how to reach you, which can harm your business. Many new business owners are not aware of how the numbers within their business number can affect their busin...

Google Cloud for Customer Engagement

A customer contact center is imperative for many businesses and companies, but will add nothing to your business if not run correctly. By connecting your Avaya phone system with the Google Cloud, you are helping to ensure your contact center will run at its highest capacity. The only thing needed to...

Unified Communications: What you Can Do

Unified communications has become a well-known business application to implement for a number of years. Every year, additional businesses are using unified communications to organize and simplify their communication efforts on a day to day basis. However, for those businesses that still lack unified...

Video Communication: Driving your Small Business

With the ever growing technology available to small businesses, many are now finding ways to implement video communication. In the past, video communication was only available to a select few businesses that had the money to afford the equipment. However, video communication has now become a readily...

Are Ethernet Cables Outdated?

As technology continues to evolve and new products are introduced into the market, it can be difficult for business owners to determine what is needed for their business. While some tried and true systems are still relevant after years of use in the business world, others become quickly replaced wit...

Utilizing VoIP for your Small Business

Competition between small businesses is at an all-time high with the economy still being in a questionable state and consumers being more frugal than ever. Because of this, many small businesses are searching for ways to improve their business and increase staff productivity. One of the ways this ca...

The Cloud and Millennials

At this point, almost everyone has heard mention of the Cloud. Whether they are using the term at work or if they are listening to a news report, the Cloud is becoming a more prominent and driving force in several aspects of life. Recent reports are finding connections between the Cloud and the elem...

Do I Need a Telephone System?

With more and more business communication being conducted through email, newer businesses are beginning to question the need for a telephone system. Many are now considering a telephone system to be an unnecessary expense and bill for their new business and believe that communication through email i...