Delta Intellicom

How IoT Benefits Business

The Internet of Things (IoT) is based on a term coined back in 1999 by a man named Kevin Ashton. At its core, IoT describes a series of connections across a network of applications and devices that allows users to determine integration between these entities for the sake of bolstering their usage. I...

Wired Internet is Better for Your Small Business

As a small business owner (or not so small business), you have a lot of heavy decisions weighing on you. While you likely have staff, employees, co-owners, managers, or others on your team who can help with your decisions, ultimately, you have the final say. In those cases, the weight of the choice ...

5 Ways to Handle High Call Volume

A high call volume is when a company has a 10% increase in calls above its usual volume. If you want your call center to thrive, it’s best to utilize the best strategies to handle a high call volume is a must. It threatens your reputation and bottom line when a client or customer is […]...

3 Ways for Small Businesses to Protect Their Data

In our online world, data security is one of the most important aspects of any business. Aside from data pertaining to that business such as company information and finances, businesses—even small businesses—have a database of Personal Identifiable Information (PII) of employees and customers th...

Cyber Security Tips for Small Businesses

The internet comes with many conveniences, but cyber security issues also make the Internet risky. Small businesses hold sensitive information on cloud-based systems that hackers can retrieve without the proper protection. This problem not only affects employees but customers as well. Every company ...