Delta Intellicom

New Video Conferencing Capabilities

Avaya has just recently announced new capabilities available when using video conferencing. Because the company is so heavily involved in video conferencing and telecommunications, they are able to use their own experiences to improve their products and services. Avaya was able to then incorporate n...

Video Conference Etiquette

With the technology available to us today, many businesses are beginning to take advantage of the video conference. A video conference allows team members and clients to meet without the need for serious travel. While video conferencing is highly beneficial for businesses, it is important that all i...

Phone Conference Call Etiquette

Even though video conferencing is becoming a larger trend within the business world, many still implement a phone conference call at different times. A phone conference call is a great way to connect with team members as well as clients to keep a strong line of communication at all times. While a ph...

Making Self Service Friendly

For most businesses, when customers and clients call the main line, they are faced with a menu of options. The idea behind this self-service menu is to guide the customer in speaking to the proper team member of your business. However, it is often that customers and clients become frustrated with se...

Headsets or Handheld

Those who work within an office setting know how often they use the telephone to communicate. In a business world run mainly by e-mail, those phone calls are essential, but can become a distraction during the work day. When your office phone rings, you must stop whatever project you were working on ...

Telecommuting: The Future of Business?

As technology continues to advance, the way we conduct business is beginning to change as well. Companies are doing away with the traditional methods of conducting business and branching out to allow technology to mold how business is run. One of the methods in the forefront of this new movement is ...

Conducting a Phone Conference Call

While video conferencing has become a major trend within the world of business, many companies still implement the phone conference call. If your company has a reliable phone system in place through Delta Intellicom, holding a phone conference call is easy and effective. However, it takes more than ...

Using VoIP to Expand a Small Business

When you are first starting a small business, your first major goal is to stay afloat and get your company off the ground. Once your small business has found its footing, the next goal in mind is to expand. In order to successfully expand your small business, you must ensure that your clients and te...

The Millennial Generation and Technology

According to the consulting firm PricewaterhouseCoopers, approximately 50 percent of the global workforce will be made up of the millennial generation by 2020. Unlike generations before them, millennials have a different take on workplace technology and how to best utilize their time and experience ...

Telecommunication Predictions of 2015

As we continue on into the New Year, many experts throughout the telecommunication industry are beginning to weigh in on their predictions for the upcoming year. As the telecommunication industry continues to grow, we will be seeing different trends and focuses emerging. Here are some telecommunicat...

The Business Benefits of Video Conferencing

In today’s tough and competitive economy, business owners are constantly looking for ways to improve their business to keep staff and clients happy. Between new policies and new benefits, business owners are trying their best to implement ways to keep morale up along with the profits of the busine...

The Benefits of a Computer Network

When it comes to helping your small business run smoothly and efficiently, technology continues to produce ways to help business owners succeed. One of the ways a business can improve their overall productivity is by designing a computer network for their office. A computer network may seem complica...