The right telecommunications solution can make it much easier for you to get your work done and reach new heights of productivity. As a result, it only makes sense that PBX phone systems are growing in popularity. If you are getting ready to choose your business phone system, here are some ways you can benefit from choosing a private branch exchange or PBX system.
Answering calls and routing them to the right places can eat up a surprising amount of time every day. By choosing a PBX business phone system, you can benefit from centralized automation controls that make it easy to automatically send calls to the right place. Because you will be able to use a single number for all incoming calls, this makes things easier for your callers and also makes it simpler for your marketing team!
Better Internal Communication
A PBX business phone system makes managing calls in your workplace much easier. Because your employees can set rules around different calls, giving you more control over your spending and your schedule. If you don’t want to accept certain international calls due to expensive costs, your telecommunications system can allow for that. If you want to automatically route calls from one number to another during certain hours, your PBX system can also allow that.
Call Analytics and Text-to-Speech
Your PBX business phone system will come packed with different features that make it easier to do the job. Two of the most popular features are call analytics and text-to-speech capabilities. By taking typed or written text and turning it into voiced speech, it is easier than ever to communicate with customers who are more familiar with other languages. Additionally, advanced analytics allow you to closely examine how your employees are doing. Whether you want to see your call logs for the past day or call reports for the past year, your PBX business phone system can provide the information you need.
Find the Best PBX Phone System Solution with Delta Intellicom
Are you ready to experience the benefits of VoIP for yourself? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Facebook, Twitter, and Pinterest.