5 Aspects Of A Good Business Phone System

For any business, there are many different important aspects that need focusing on to guarantee success. One of these areas you always need to be paying attention to is communication. Most businesses nowadays rely heavily on email, text messages, and social media that they sometimes forget how important a good business phone system is. Business phone systems are one of the primary ways in which customers and your employees will communicate with one another, so you need to make sure you are investing in a good one. Here are five aspects of good business phone systems you should make sure your current or potential new one has.


For starters, you need to make sure your business phone systems are easily scalable and can hold whatever capacity you need. What that means is that you need to be able to add more phones and lines to your business as it continues to grow. Whenever you hire a new employee that is another line you will be needing to add to your business phone systems. Some business phone systems make this process difficult, others make it easy, so you will be wanting to go with one of the easier business phone systems to deal with.

A Landline

Most business phone systems rely solely on the internet to operate. Often times, when the power goes out, or something happens to affect the internet or Wi-Fi, a business will be without any phone service. This is why any good business phone systems absolutely needs a landline as a backup to make sure you are not completely without a business phone system.


It is important to ensure that your business phone system is well protected from potential hackers. If someone were to gain access to your VoIP they could do serious damage to your business and clients. So whatever business phone systems you go with, make sure that they are protected.

Answering System

You also need to look for business phone systems that have an answering system that fits your needs. Make sure you can set it to have an automatic answerer, go straight to a receptionist, or be able to transfer to the person they are trying to call immediately.

Conference Calls

Conference calls play an important role in the business world, making it a must-have feature for any business phone systems. There are many different options for conference calls when it comes to different business phone systems, so you will need to identify how you handle conference calls and choose from one of many business phone systems from there.

Phone System Solutions from Delta Intellicom

Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Google+, Facebook, Twitter, and Pinterest.