As the telecommunication industry continues to excel and evolve, trends come and go within the business world. Some trends come and go quickly as business owners find them to be unhelpful and unnecessary. There are then other communication trends that stick around within the industry as they prove themselves useful and helpful to the business and communication world.
- The Cloud- While employees have been using the cloud for months now; customers are also joining in on this trend. Both private and public clouds are being used by clients and employees alike. . Interest in private clouds for customers has spiked to a five to one ratio within this year.
- Off-Site Support-In previous years, many businesses struggled with finding the right staffing for their IT departments. By moving the support off-site, businesses no longer feel the pressure of finding resources as new software and applications are introduced.
- Social Media- Social media has given way to customer-driven online forums. These forums allow businesses to turn crowdsourcing over to the customer, with the customer now the source that potential customers will trust the most.
Delta Intellicom is dedicated to following the latest communication trends to ensure our business is one step ahead of the industry. We know how important it is for companies to utilize these communication trends as they prove to be useful and prominent.
For over 20 years, Delta Intellicom has served the Maryland, Washington DC, Northern Virginia, and Pennsylvania areas in their phone service and data solution needs. By selling high quality products from leading brand names like Avaya, ShoreTel, and Nortel, Delta Intellicom is the only name you need to know when it comes to phone and data services for your business.
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