4 Things to Look for in a VoIP Provider

If you have decided to switch your company over to VoIP, your next big step is to research VoIP providers and choose the one that is right for you. Finding the right VoIP provider can be a considerable challenge, but discovering one that works well for your business and fits your budget is essential. Read on to learn about four things to look for in a VoIP provider for your business.


There are many different features to choose from when it comes to VoIP solutions, and knowing what your business needs and wants is extremely useful going into your search for a VoIP provider. When looking at the services offered by any given provider, take note of any hidden fees or charges for various features. Some providers may include many features at a higher base price, while others can charge extra for features that come standard on other plans. 

Reliability and Service

A VoIP provider can offer all of the features you want at a great price, but you might not get what you pay for if they are not reliable. Look for a provider that takes customer service and satisfaction seriously. Read customer reviews of the company, and pay close attention to how you are treated during the process of discussing their products with them. If the provider does not make you a priority during the sales process, they probably won’t make you a priority later.


Depending on your industry, security may be a huge concern for your business. Your company’s online security is only as strong as the weakest link, so it is vital to look at VoIP solutions from a cybersecurity standpoint. Look for a provider that takes security seriously, and discuss any specific security concerns you have with a representative to ensure that your needs can be met.

Integration with Other Services and Products

If you have an immense amount of business data stored in other applications such as Dropbox, Salesforce, or another third-party service, make sure that you can transfer or copy the data easily. Also, if mobile calling is vital for your business, make sure that the VoIP provider offers suitable mobile integration.

Phone System Solutions from Delta Intellicom

Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Facebook, Twitter, and Pinterest.