What You Should Know About PBX Phone Systems

Telecommunications is an essential part of every business, and ensuring that your system is efficient and professional is key to maintaining a well-organized and smooth-running organization. One way to achieve that goal is through the implementation of a PBX phone system. Here is a breakdown of everything you should know about this system.

What is a PBX Phone System?

PBX stands for Private Branch Exchange, and it is a way for organizations and businesses to organize incoming and outgoing phone calls. It requires a combination of software and hardware to connect your phone system by using handsets, adapters, hubs, switches, and routers. You can also use the system to organize internal communication between departments and management levels better. The hardware is installed onsite at your organization or business while the software works to connect multiple lines through a computer.

How Does It Work?

PBX phone systems allow companies to use more than one telephone line to manage outgoing and incoming calls better and more efficiently. It adds the ability to split a single line into several internal lines with the use of extensions. There are four types of PBX systems, which include traditional, IP PBX, hosted PBX, and virtual PBX.

  • Traditional systems are work well for companies with more than 50 employees. It uses a landline and hardware box which then distributes lines to each employee.
  • IP PBX uses digital signals instead of landlines and includes ethernet cords that connect the phones to create a network.
  • Hosted PBX phone systems are cloud-based, don’t include any hardware, and are perfect for smaller companies of about 5 to 50 employees.
  • Virtual systems are like the hosted option, but with fewer features, and are best for small business with about one to 10 employees.

How Will I Benefit?

The two most significant benefits of using PBX phone systems are free phone communication within the organization and a large number of features available to enhance the professionalism and efficiency of the telecommunications. Businesses can better respond to the needs and requests of customers and other associates, especially with call recording, voicemail, and transfer capabilities.

Delta Intellicom for Your VoIP Needs

Ready for your VoIP project? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Google+, Facebook, Twitter, and Pinterest.