Is your business outgrowing its existing office space, or are you thinking of relocation? Your mind is probably thinking of a million different things at once! You want this move to go perfectly. In addition to other items, you’ll almost certainly be moving or adding computer and phone systems when you take the plunge. In […]...
We have seen before why having a good phone system is important for businesses. Hospitals have a particular need for good communication systems. It is crucial for hospitals to have an open line of communication with patients and get a reliable connection with fellow practitioners. Having an up to date phone system will eliminate unnecessary […]...
Company managers have many responsibilities and often take the smooth operation of their phone systems for granted – until it doesn’t work any more. Maintaining your VoIP system is simple, and will prevent much bigger problems down the road. Here are some simple tips to follow to ensure your operation runs efficiently. Keep A Security […]...
Good businesses care deeply about each and every interaction they have with their customers. No matter who answers your phones, you should always deliver a clear and concise message. Think of your phone as another entryway into your business. Making sure your calls are answered in a timely, professional manner can make all the difference […]...
You might be thinking, “if it’s not broke, don’t fix it,” but that mentality could seriously impair your businesses efficiency and ability to compete in today’s fast paced workplace. Worse, it may cost you big time later down the road. Here are the top five signs that it may finally be time to give your […]...
In comparison to most industries, telecommunications is fairly young. And yet, telecom represents one of the most fundamental components of our modern way of life. Smartphones and the internet of things are likely to be the defining features of our generation, and generations to come. Here’s a quick look into some of the fascinating facts […]...
In the long-running debate over “net neutrality” — whether internet providers should be required to treat all internet traffic equally — the question frequently comes up as to whether or not internet access should be considered a utility like phone service, electricity, gas or water. Here’s a quick look into the arguments of both sides. […]...
If you have ever experienced packet loss, you’ve noticed the effects in all of your digital communications. Problems can occur like issues with the phone system including phone calls and video calls as well as mutation of data and images that the network is receiving. There are a multitude of reasons why you might be […]...
Pleasing customers is the number one priority for nearly every business. Cloud-based phone systems can help to increase your customer satisfaction levels. Because of the efficiency, flexibility, and reliability of a cloud-based phone system it is a great option for any call center. Read on to find out why you should switch to a cloud-based […]...
Call quality issues can severely interfere with your business’s workflow and communications. And while voice-quality issues are less prevalent in today’s VoIP systems than they were a few years ago, problems can still occur from time to time. VoIP calls can be much more difficult to troubleshoot because network activity can change throughout the day. […]...
