Tips for Choosing the Right Phone System for Your Business

Every business faces unique challenges and has unique requirements for maintaining effective and consistent communication. As you’re shopping around for the appropriate business phone system, there are some factors that you should keep in mind before you make your decision. Here are some tips for choosing the right phone system for your business.

Staffing Needs

Consider your current employment force and how you expect your business to grow in the future. Choose a business phone system that will allow your workers to have the communication access they need for business partners and customers. For example, think of the number of staff members that will require more than one phone line. As your business grows, you’ll need a system that will be easily adaptable.

Essential Features

What are your essential features? Decide what your company needs to communicate effectively. Is the ability to host conference calls more important than call forwarding or will you need both? Consider how you’re currently operating and what you need to carry over from your current system. If you find that your current system is lacking any essential features, make sure that those are included in your new system. For start-up companies, this may be harder to gauge but do your best to plan and choose a system that would allow for some flexibility and additions.


Will you need your business phone system to cover more than one company location? If so, you’ll need a solution that not only allows you to communicate with the public but to the other locations for your business as well. It’s likely that you’ll need a separate piece of phone system hardware at each location. If they vary in size, then that’s also a factor that will determine the type of phone system you need.


Choose between a PBX system or VoIP. Private Branch Exchange, or PBX, involves calls being routed to the correct department or representative. Voice over internet protocol, or VoIP, uses a central piece of equipment. PBX is more expensive but easier to scale while VoIP phone systems can be spread across multiple locations, but the headsets are more expensive.

Phone System Solutions from Delta Intellicom

Want to learn more about the ways a PBX phone can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Google+, Facebook, Twitter, and Pinterest.