VoIP phone systems are definitely the best business phone solution for most businesses today. VoIP offers numerous benefits in terms of flexibility and functionality, especially for businesses that operate a lot remotely. For those that are still considering the switch to VoIP, part of the hesitation may have to do with security. Is a VoIP phone system really secure? Read on to learn more about the vulnerabilities and security features that you might experience with a VoIP system.
Is VoIP Secure?
In short, yes, VoIP is a very secure phone system. Like any digital tool, it does have its vulnerabilities, but you can decrease the danger of those by being aware and making smart choices. In the end, you have the ability to protect your business and its data.
What Are the Vulnerabilities?
Most of the potential security vulnerabilities of VoIP are standard things that you’d find in any computer system. These vulnerabilities include opening your system to eavesdropping, phishing, and viruses. First, don’t rely on the default security settings. The system should be personalized to you and your business. Using standard or default security or passwords on any computer system is asking for a security breach. Likewise, having it on a shared wifi signal is also inviting trouble. VoIP requires an internet connection to work, so try to make sure that it is on a secure signal. Finally, if there is an attack on any of the networks that support your VoIP phone system, your system could also be impacted.
What If An Attack Happens?
The first step is prevention. Make sure that you’re stabilizing your system against those potential threats discussed above. Change your passwords and configure the security options to best fit your business. Educate your employees about phishing scams so they can recognize them when they happen. You should also be on the lookout for the most common signs of a security breach of your VoIP system: Suspicious call history, increased monthly bill and redirected internet searches. Finally, when in doubt, improve your security. Encrypt your calls and your wifi. Use a VPN, run regular security checks, and utilize Network Access translation and firewalls. Offer ongoing security training for employees and consider remote device management for any remote workers. Finally, keep all of your systems up-to-date. It’s easier to remember to update computers than it is to update phones, routers, and similar equipment – make sure that all of the equipment in your office is as up-to-date as possible.
Small Business Network Solutions from Delta Intellicom
Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Facebook, Twitter, and Pinterest.