4 Reasons Why A Multi-Line Business Phone System Is Worth It

By installing a multi-line business phone system, you ensure that you’re always available to your customers, thus developing long-lasting working relationships. You’ll also notice a bump in your office communication and overall productivity. We all know the value of having quality phone services. Still, a multi-line business phone system specifically can offer several benefits and address many needs that businesses of various sizes may be facing.

Call Management

Installing a multi-line business phone system will help you manage the dozens of calls you go through. You can quickly transfer calls within your business as well as externally. Nowadays, conference calls and virtual meetings are more important than ever, and a multi-line phone system can be an essential part of managing those kinds of discussions. Additional features like caller ID, call forwarding, voicemail, and redialing can make managing calls more accessible than ever. 


Remember that so much of the implementation of your phone system is about professionalism. You want your callers to know that you’re accessible and open to hearing from them, ideally at all times. Even if your service isn’t 24/7, you will still appear professional, answering 100% of calls during your business hours. However, a robust voicemail system can also be part of your multi-line business phone system, so you maintain your appearance of professionalism even during off-hours.

Privacy & Security

As a business, it’s your responsibility to keep your customers safe and maintain a good sense of privacy. Your phone systems are certainly part of that. Modern multi-line business phone systems are capable of additional levels of security and privacy, mainly when we’re talking about cloud-based operations that can do so much of the heavy lifting for you.

It’s also vital that your employees do their jobs without being hindered, and these tools can allow you to prevent spam calls that would otherwise slow your employees and you down.

A Full Approach

These kinds of phone systems can be very flexible and offer a lot of variety. They can scale to different sizes of businesses and needs and provide you with all kinds of additional functionality. This includes redirecting calls to personal phones, multiple extensions between in-office and remote employees, and the ability to review call info, so you get a better understanding of how your customers are using your phone lines.

Phone System Solutions from Delta Intellicom

Want to learn more about the ways we can help improve your business? Delta Intellicom can satisfy all of your telecommunication needs, whether you need help with your new VoIP system or just want to streamline your existing office phone network. We have served the Maryland, Washington, D.C, Northern Virginia, and Pennsylvania areas for over 20 years and offer an unparalleled customer experience. We have the expertise and products to fulfill all of your phone service and data needs. For more information, contact us online or give us a call at 1-800-946-3358. For more tips, follow us on Facebook, Twitter, and Pinterest.