Telecommunications are the lifeblood of most businesses, either as a way for customers or clients to reach out with questions and to make purchases, or for employees to work together and accomplish tasks. Your business phone system makes all this more possible. A PBX (or Private Branch Exchange) phone system is one of the most […]...
Your business phone is the lifeblood of your business in many ways. While most businesses are seeing more and more of their business telecommunication shift to the digital environment, the phone still remains the easiest and most direct way for customers to interact with you to ask questions, place orders, and pay bills. Your business […]...
While using a multi-line business phone system has its obvious benefits, it can still be difficult to make the switch. Transitioning to a new phone system entirely can feel like a big deal. That said, while the transition can present its own learning curve, there are so many benefits that you’ll be thankful you made […]...
In most industries, the phone is the lifeline of your business. Client and customer calls are what keep your business moving from day to day. Without those leads that come in over the phone, much of your business activities would stop. So, like everything else about your business, your phone system needs to keep up […]...
To spearhead the four pillars of business (i.e., management, marketing, operations, and finance), we must bring effective and efficient communication on board. You see, thanks to the latest advancements in technology, businesses can communicate effectively, negotiate with clients, seal deals, and have customers several miles away from their location. Some organizations are still searching for […]...
While we are all used to hearing that customer service calls may be recorded for quality assurance, we don’t all have call recording systems in place for our businesses. Call recording adds professionalism to your VoIP phone system and lets customers know that you want to get things done right the first time. Here are […]...
The ability to quickly and efficiently communicate, whether with be to employees, customers, or outside businesses, is one of the most important aspects of any business. In today’s business world where transactions and exchanges can happen at light speed across the globe, an effective business communications system is more vital than ever. To stay competitive […]...
